Always on
Coverage every hour of every day of the year, including holidays and the small hours when most intrusions begin.
Home / Operations Center
24/7/365
A state of the art threat monitoring and response facility which operates 24 hours a day, 7 days a week, 365 days a year. Our security analysts monitor your network and workstations for internal and external threats.
Coverage every hour of every day of the year, including holidays and the small hours when most intrusions begin.
Monitoring across the network and the endpoints on it, so an internal movement is as visible as an external one.
Analysts hold pre-agreed authority to contain, so the response does not wait for a phone call to be returned.
Detection logic comes from our own reverse engineering of real samples, not only from vendor feeds.
Internal and external
External threats get the attention, but the damage is usually done after an initial foothold — using credentials, moving laterally, and looking like normal work. Monitoring that only watches the perimeter sees the door open and nothing after it.
The Operations Center watches both directions: traffic and authentication from outside, and behaviour on the network and workstations inside, where an intruder with valid credentials has to operate.
Escalation
An alert fires against a detection built for a behaviour, not a filename.
An analyst validates it against context — asset criticality, user, history — and dismisses the noise.
The Emergency Response Team isolates and mitigates in under 30 minutes, using authority agreed in advance.
A full-scale cyber-forensic investigation establishes who, what, when, why and how. Malware goes to R&D.
Before you sign
| Item | Why it is agreed in advance |
|---|---|
| Containment authority | Whether we may isolate a host, disable an account or block egress without waiting for approval — and who we call when we do. |
| Escalation path | Named contacts, out of hours numbers, and the order they are called in. |
| Monitoring scope | Which networks, workstations, identities and cloud environments are in scope, and which are explicitly excluded. |
| Data handling | What we can see, where it is stored, how long it is kept, and what is redacted. |
| Reporting cadence | Real-time for critical, scheduled for everything else, with a written review on a fixed cycle. |
Send us your current coverage — tools, log sources, hours staffed. We will tell you plainly where the gaps are, including the ones we would not be paid to fill.